How do I find the correct remote for my TV or AC model?

You can search using your TV or AC model number (printed on the sticker on the back or side of your device), or by your old remote model number. If you are unsure, email a photo of your old remote to bookmyremotes@gmail.com or raise a ticket on our support desk for instant verification.

Are remotes tested before shipping?

Yes, 100% of our remotes pass a 2-stage infrared frequency tester before packing to ensure every single button transmits the exact required signal.

What is the 48-Hour Transit Defect Protection?

If your remote arrives damaged or defective in transit, record a quick 30-second unboxing video and submit it within 48 hours for a free, hassle-free replacement.

How long does delivery take across India?

Orders are dispatched within 24 hours (in rare cases up to 48 hours). Depending on your PIN code, delivery usually takes 3 to 5 business days with real-time tracking.

Festival Season DealHurry! First 100 Members Only: Get up to 5% Extra OFF on Orders

Coupon:⚡ Only 14 Slots Left!

Free Delivery Across India•100% Pre-Tested on 38kHz Infrared Analyzers

Raise Support Ticket•Email: bookmyremotes@gmail.com

Track Order Pairing Guides Sign In

256-Bit SSL Secured • DPDP Act Compliant

Privacy Policy

Last Updated: September 2026 • Governed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Digital Personal Data Protection Act, 2023 (India).

Zero Data Selling

We will never sell, rent, or trade your personal information, phone number, or address to third-party advertisers.

No Payment Details Stored

All payment transactions are encrypted via RBI-authorized gateway (Razorpay). We never see or store your card or UPI credentials.

Order-Only Purpose

Your details are used solely to test, verify, pack, and courier your remote control to your doorstep.

1. Information We Collect

When you browse our storefront or purchase a replacement remote control, we collect the necessary information required to fulfill your order:

Contact Information: Full name, mobile phone number, and email address.
Delivery Information: Complete delivery address including house/flat number, street, city, state, and PIN code.
Order History: Details of remote models ordered, compatible device references, payment transaction reference IDs (generated by Razorpay), and shipment tracking numbers.

2. How We Use Your Information

Your data is collected strictly for legitimate business fulfillment purposes:

To confirm your remote control model compatibility prior to dispatch.
To print shipping labels and facilitate doorstep delivery through our logistics courier networks.
To send real-time AWB tracking links via SMS and Email.
To process 48-hour transit defect replacement requests promptly.

3. Payment Security & Encryption

All online financial transactions are routed directly through RBI-compliant, PCI-DSS Level 1 certified payment processors (including Razorpay). BookMyRemote does NOT capture, collect, or store sensitive financial data like Credit/Debit Card numbers, CVV codes, net banking passwords, or UPI PINs on its servers.

4. Data Retention & Grievance Redressal

Order records are retained in compliance with Indian statutory taxation and commercial record-keeping obligations. In accordance with Information Technology Act, 2000 and rules made thereunder:

Designated Grievance Officer: Customer Protection Desk, BookMyRemote

Official Email: privacy@bookmyremote.com

Postal Address: BookMyRemote Customer Operations, India

Response Timeline: Within 48 business hours